Product - FAQ

We are currently in the final stages of manufacturing, and will be ready to ship in about 4 weeks. Pre-order now to secure your early-bird discount for Captify and be among the first to receive it!

We ship internationally to anywhere in the world! We offer free shipping within the continental US. For other countries, please enter your address at checkout to see the shipping cost.

We will support 13 languages on launch, and will eventually cover 40 languages. The current list of languages include: English, Spanish, French, Italian, German, Chinese, Japanese, Russian, Vietnamese, Malaysian, Indonesian, Turkish, and Thai.

Yes! Simply use your FSA or HSA card at checkout. If you have insurance, check with your provider about out-of-network reimbursements. We can provide an itemized receipt for your insurance claim.

Yes - anything from a -20.00 to +6.00. We also support astigmatism.

No - the processing for transcription happens locally on the phone. Translation however does require an internet connection.

Yes! We support both Android and iOS. A phone is required for captioning, but no internet access is needed - Captify works offline.