Pro FAQ

We will ship your Captify glasses approximately four weeks from the date you place your order. Once shipped you will receive a tracking number for your order. Delivery to US customers is 5-10 business days from the shipping date. Secure your early-bird discount now to be among the first to receive Captify!

We offer a 14 days no-questions-asked return policy for the glasses, so you have plenty of time to try out Captify to see if it will work for you. If you choose prescription glasses, however, we will have to deduct the cost of the prescription lenses because they are custom-made.

We ship internationally to anywhere in the world! We offer free shipping within the continental US. For other countries, please enter your address at checkout to see the shipping cost.

We currently support 80+ languages including the following: English (US), English (British), English (Australia), English (Canada), English (Ghana), English (Hong Kong), English (Ireland), English (India), English (Kenya), English (Nigeria), English (New Zealand), English (Philippines), English (Singapore), English (Tanzania), English (South Africa), Afrikaans, Albanian, Azerbaijani, Basque, Bosnian, Catalan, Cantonese, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, Estonian, Finnish, Filipino, French, German (Germany), German (Switzerland), German (Austria), Hungarian, Icelandic, Indonesian, Irish, Italiano, Japanese, Latvian, Lithuanian, Malay, Maltese, Norwegian, Polish, Portuguese, Romanian, Slovak, Slovenian, Somali, Spanish (Spain), Spanish (Ecuador), Spanish (Argentina), Spanish (Bolivia), Spanish (Chile), Spanish (Colombia), Spanish (Costa Rica), Spanish (Cuba), Spanish (Dominican Republic), Spanish (Equatorial Guinea), Spanish (Guatemala), Spanish (Honduras), Spanish (Mexico), Spanish (Nicaragua), Spanish (Panama), Spanish (Peru), Spanish (Puerto Rico), Spanish (El Salvador), Spanish (United States), Spanish (Uruguay), Spanish (Venezuela), Swahili, Swedish, Turkish, Vietnamese, Welsh, Zulu

Coming soon: Arabic, Gujarati, Hebrew, Hindi, Kannada, Korean, Malayalam, Marathi, Persian, Punjabi, Sinhala, Tamil, Telugu, Thai, Urdu

Yes! Simply use your FSA or HSA card at checkout. If you have insurance, check with your provider about out-of-network reimbursements. We can provide an itemized receipt for your insurance claim.

Yes - anything from a -20.00 to +6.00. We also support astigmatism.

Yes! We support both Android and iOS. The app requires iOS v16+ and Android 12+ to run. A phone is required for captioning, but no internet access is needed - Captify works offline.